The Diurnal wellbeing commitment

At Diurnal Tours, we’re looking forward to welcoming you back as soon as you’re ready to hit the road again. That’s why we’ve rigorously evaluated our experiences, training and protocols to make sure we not only meet our travelers wellbeing expectations, but exceed them in every single way.

These are precautionary measures that will constantly be adapted in accordance with guidelines. We will always take necessary steps to ensure our travelers’ wellbeing, but rest assured that none of this will affect the incredible experiences you’ll immerse yourself in, the unique accommodation you’ll visit or the friendships you’ll make on the road. This is still Diurnal Tours – lifelong memories always guaranteed. 

 

Our Flexibility Promise

We’ve made it easy to change your travel plans up to 30 days prior to your trip’s departure date.  You can choose new dates and/or a new destination without penalty on your trip.

 

Physical Distancing and group size

We’ll be adapting group sizes to comply with regional distancing requirements and for the peace of mind of all of our travelers.

 

Pre-Trip Travel Declaration

We’ll ask all travelers to complete a personal travel declaration before joining a trip.  If you’ve tested positive for COVID-19 or are travelling with someone who has, you will not be able to join the trip until cleared as ‘fit for travel’ by a medical professional.

 

Air Travel

Specific details will vary by airline, but standard operations typically include flight attendants wearing masks, sanitizing all surfaces between flights and enhanced hygiene protocols. Check with your airline for any change of travel plan fees.

 

Hotels & Restaurants

We will only work with trusted partners that are like-minded and care about the well-being of our travelers and are fully compliant with locally mandated standards.

 

Pre-trip Email

We’ll be in touch Pre-Trip with a detailed email, sharing health and hygiene guidelines in accordance with local guidelines specific to your trip as well as information around how to recognize COVID-19 symptoms. We want you to feel as prepared as possible by the time your trip departs.

 

Self-Screening

We’ll ask all travelers to monitor their health throughout their trip, with protocols in place in the event someone becomes ill or displays symptoms of COVID-19.

 

If a traveler exhibits symptoms of COVID-19

Our Trip Managers have been trained and have detailed protocols to follow in this event.